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Check In/Out and Payment PolicyCheck-in time is 1 PM. Check-out time is Noon. Complimentary early check-in or late check-out is possible depending on room availability. Please confirm with Reception in advance.
Upon check-in, we will ask you to sign a bilingual English-Ukrainian form (Russian-Ukrainian version is also available) confirming the room rate, duration of your stay, the services we provide and prices, as well as your name and address. This form will also be sent to you in advance for your review along with confirmation of your reservation.
For payment, we accept cash in local currency UAH, Visa, MasterCard and American Express. Money exchange offices and ATM machines are widely available. Payment by cash in UAH must be made in full upon arrival. Use of the credit cards require imprint upon check-in, and at check-out a detailed receipt with itemized charges will be provided. Please note that for credit card payment a 3% (for American Express - 4%) bank charge will be added to your bill. |
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